When trading card retailer Card Bot, a specialist in collectables for Pokémon, anime and sports enthusiasts, sought to grow offline sales and brand advocacy in 2024, it partnered with QIC to build out its vending machine network nationwide. The partnership tapped into an underserved market of enthusiasts seeking immediate product access, capitalising on post-match excitement when interest in sports cards peaks for instance. It also catered to spontaneous shoppers and last-minute gift buyers who value the convenience of QIC’s suburban locations.
Our deep understanding of shopping centre demographics enabled precise machine placement in high-visibility locations, effectively targeting Card Bot's core customer base of teen and young adult collectors while bridging the gap between online convenience and physical retail excitement.
Success metrics included a high repeat visitation rate, families making dedicated trips specifically for Card Bot products, and queues forming when new stock arrived each week. By combining premium trading card ranges with strategic locations, simple vending installations gained a reputation as genuine retail destinations.
With Card Bot planning further expansion across QIC's portfolio, this collaboration demonstrates Brand iQ's ability to enhance and scale existing retail concepts for digital-first retailers, creating a more strategic and optimised physical presence without the overhead of traditional store formats.