CIM Building Optimisation
Jun 30, 2022

QIC Real Estate first partnered with leading Australian property operations software company, CIM, during 2018. CIM’s PEAK Platform enables teams to work smarter and more collaboratively, generating significant operational efficiencies. The platform is operational across QIC Real Estate’s portfolio, aggregating and analysing multiple sources of granular building performance data such as submeter and mechanical plant operation data in real time.


The PEAK Platform immediately identifies any failure, major anomaly or tuning opportunity and CIM engineers then work collaboratively with our asset operations teams to implement the identified optimisation opportunities, continually tuning building operations systems and maximising energy and water efficiencies. 

The partnership with CIM has allowed QIC Real Estate to transition to a data driven maintenance program. The need for scheduled maintenance checks has reduced as we are now able to anticipate and prevent equipment failures by more precisely determining when and where maintenance is required.

Recent initiatives implemented through the partnership with CIM include the incorporation of weather forecasting technology into Building Management Systems (BMS), initially trialled at Watergardens (VIC) before being rolled out across every QIC Real Estate retail asset with appropriate BMS controls. This initiative enabled the application of adaptive set point temperature controls for air conditioning based on real time outside air temperatures and has resulted in a reduction in energy use for heating across the assets.

An example of the types of optimisation initiatives being realised through the partnership with CIM is the extension of lifecycle of chillers at our Westpoint shopping centre:

  • Five out of six chillers required replacement by 2020 as indicated by equipment age.
  • CIM’s PEAK Platform facilitated an in-depth analysis of plant performance and found only one chiller requiring immediate upgrade.
  • Control strategies were updated to allow for optimum performance of the existing chillers, resulting in 13.5% (~$92k) savings on Chilled Water Consumption without compromise to customer comfort.
  • Five existing chillers are now expected for upgrade in 2025, delivering a five-year lifecycle extension.


ESG 2022